Returns & Exchanges
At Patriot Customz, we stand behind the craftsmanship of our home goods and offer a 30-day window for returns on all non-customized furniture and decor. If your order doesn't perfectly fit your home's aesthetic, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why the item didn't meet your needs.
Prepare the Package
Carefully repackage the item in its original shipping materials to ensure it remains protected during transit back to our facility.
Affix Shipping Label
Print the prepaid return shipping label provided by our team and attach it securely to the outside of your package.
Receive Refund or Credit
Once our artisans inspect the returned item, we will process your full refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing